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New Machine Issues

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(@duanehitz)
New Member
Joined: 24 years ago
Posts: 1
Topic starter  

Brian,

First of all, thanks for the continued excellent work on this product - it rocks! Best telnet/ssh client out there (and I've tried a few [dozen]).

I just changed PCs and installed v 2.0. I signed up for an account here (obviously) and then went to "My Account" and had the license.trg e-mailed to me (btw - that's an awesome feature!)

Double-clicked it... got a dialog "Unlock code not recognized!!!"...

So I figured that 2.0 wasn't a free upgrade... uninstalled 2.0, downloaded 1.84 (the version in the "My Account" link), installed.

Same thing... still doesn't recognize the key.

What am I doing wrong?

Thanks,
Duane


   
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(@bpence)
Member Admin
Joined: 12 months ago
Posts: 1375
 

Duane,

Your license was purchase so long ago, that the auto-ugrade feature was not working correctly. I've updated my processes to account for that and adjusted your license accordingly. You should be able to grab it from "My Account".


   
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