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Lost audio going to W10 and back to W7 (2 viewing) (2) Guests
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TOPIC: Lost audio going to W10 and back to W7
#6691
Lost audio going to W10 and back to W7 1 Year, 8 Months ago  
using version 9.82. wyse60. telnet. I lost the audio ( the button is pushed) going to win10 and then reverting back to win7. I seem to have audio for everything else (videos, windows startup etc). When I go to sounds in control panel the event sounds are there and they test OK. I have telnet installed on another system with win10 and the sound works fine. Seems the the switch back to window 7 messed up something.
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#6696
Re:Lost audio going to W10 and back to W7 1 Year, 8 Months ago  
Windows has different sounds for different types of program events. The specific sound used for the terminal 'BELL' is the windows 'Exclamation' sound. Can you check the sounds in control panel and verify whether 'Exclamation' is indeed enabled and works?

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#6697
Re:Lost audio going to W10 and back to W7 1 Year, 8 Months ago  
Yes. The Exclamation event is set to "Windows Exclamation.wav" and it does sound when I press test.
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#6700
Re:Lost audio going to W10 and back to W7 1 Year, 8 Months ago  
Do any other apps seems to be affected?

Can you reinstall the windows 7 audio driver?

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#6702
Re:Lost audio going to W10 and back to W7 1 Year, 8 Months ago  
All other sounds seem to work. videos, music, other event sounds.
I did reinstall the driver for the sound card. And I did uninstall and reinstall the absolute telnet program.
Still no sound from absolute telnet.
The going back to win7 from win10 on this particular computer seem to have done something.
This version 9.82 sounds do work on another computer that had win7 and now has win10.
The audio button is selected in telnet.
The exclamation sound is set to "windows exclamation.wav" and tests OK.
I tried changing sound schemes to something else but that did not work either.
The sound scheme is now set on "windows default"
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#6703
Re:Lost audio going to W10 and back to W7 1 Year, 7 Months ago  
And by the way. The sound for absolute telnet will not work on another computer that I reverted back to window 7 from window10. So the sound works on win7 computers that have not been to win 10 and back.
and also works on win10 computers. Only the computers that I had to revert back to win7 from win10 is giving us this problem with no sound.
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#6705
Re:Lost audio going to W10 and back to W7 1 Year, 7 Months ago  
Twice can't be a coincidence......

Very strange. I might have to try it myself....

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#6706
Re:Lost audio going to W10 and back to W7 1 Year, 7 Months ago  
Would you be willing to try a debug version?

I'd like to see what error the MessageBeep function is throwing, but the current code discards the error. Never really had a reason to check if this function failed until now.
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#6710
Re:Lost audio going to W10 and back to W7 1 Year, 7 Months ago  
I would be glad to try a debug version.
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#6711
Re:Lost audio going to W10 and back to W7 1 Year, 7 Months ago  
Here's an update. If the beep fails to play, we *should* get a message box popup telling us why.

www.celestialsoftware.net/telnet/AbsoluteTelnet10.15RC2.exe


Let me know when you can try this. Post a screen snapshot of the message box back to the forum.


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#6712
Re:Lost audio going to W10 and back to W7 1 Year, 7 Months ago  
I installed the RC but I still get no sound and no error message. Sounds like windows is not listening. :-)
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#6713
Re:Lost audio going to W10 and back to W7 1 Year, 7 Months ago  
Can you confirm that it says "10.15 RELEASE CANDIDATE 2" in the title bar?
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#6714
Re:Lost audio going to W10 and back to W7 1 Year, 7 Months ago  
Yes. It says 10.15 RELEASE CANDIDATE 2.
The version under "about" also says 10.15 RC2
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#6715
Re:Lost audio going to W10 and back to W7 1 Year, 7 Months ago  
Apparently, Windows thinks it played the sound, and so doesn't produce an error.

Just for grins.... let's try a different sound. We need to isolate whether this is a problem with this particular sound or with sounds in general.

Try this one out...

www.celestialsoftware.net/telnet/AbsoluteTelnet10.15RC3.exe

Also, could you post a screen snapshot of the Options->Properties->VTOptions page?


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#6716
Re:Lost audio going to W10 and back to W7 1 Year, 7 Months ago  
Sorry no sound with 10.15 RC3 either. (It says 10.15 release client 3 at the top). Attaching 2 pictures (I hope).
a screen shot as of VT options as requested and a screen shot of the ZOC terminal emulator sound screen. I installed ZOC just to see how sounds work with it. Looking at the ZOC screen it has built in sounds and I can get the connect and disconnect sounds to work but NOT the remote beep or "bell" sounds. I tried using the default sound and also one of the built in sounds on the ZOC.
The "exclamation" sound is set on "windows exclamation.wav and it tests OK.
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#6718
Re:Lost audio going to W10 and back to W7 1 Year, 7 Months ago  
Sorry, I only see the ZOC screen images.

At this point I have to believe something broke in the windows 10 upgrade/downgrade. Especially, now that ZOC seems to have a similar problem. Have you researched Microsoft errors related to the upgrade/downgrade?

On a side now, *why* did you downgrade back to windows 7?


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#6719
Re:Lost audio going to W10 and back to W7 1 Year, 7 Months ago  
I reverted back to win7 because of an old image ediiting program Ive used for years did not function correctly in win10 even with trying to run in compatibility mode.. (I hated the new versions they were much more complicated) I'll try the VT image again.
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#6720
Re:Lost audio going to W10 and back to W7 1 Year, 7 Months ago  
Another idea.... Check your sound mixer. Windows now supports per-application sound adjustment. make sure it's not muted. I'm not sure why a downgrade would have done that, but I'm grasping at straws now.

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#6721
Re:Lost audio going to W10 and back to W7 1 Year, 7 Months ago  
Sound mixer was not muted and tests OK
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#6745
Re:Lost audio going to W10 and back to W7 1 Year, 5 Months ago  
FYI. I reinstalled windows 10 and loaded absolute 10.15 and I got my sound back.
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